Latest News
- An Outsider's Perspective of The Funeral Industry - CDTV Episode #12
- You Are ALWAYS a Funeral Director - Toby Sutton
- Funeral Scammer Loose in Austin?
- Directors’ Choice and HMIS, Inc. Announce the Café Systems – Directors’ Choice Interface
- Use Your Manners: Say Please and Thank You
- Bill: Allow Families to Care For Their Own Dead?
- Funeral Service Business Forum Focuses on Profitability, Service
- 2010 ICCFA Photo Gallery - Updated!!!
- SCI Hires Outside Company To Figureout Why Death Numbers Are Down
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ConnectingDirectors.com - Funeral Industry News, Information, and Trends
2010 ICCFA Photo Gallery - Updated!!!
The ICCFA Convention is underway, well almost, set up is still going on, and ConnectingDirectors.com is right in the thick of things. This week is going to be crazy busy; I will be working the booth (my Dad is helping me in the booth, which is going to be awesome), walking the floor shooting video and taking pictures, and meeting with clients, woohhooo!I have already started to assemble a photo gallery for those of you who can't make it to the show. I am planning to continually update the galley as the week progresses. Checkout some of the pictures I have already taken below.
FYI: If you have any requests for pictures of a certain booth, please leave them in the comments section below and I will do my best to post them!!
An Outsider's Perspective of The Funeral Industry - CDTV Episode #12
CDTV is the world's most fun funeral industry webshow, focused on industry trends, information, and products and how they can make funeral homes more profitable.I have been so lucky this week to have my Dad with me at the ICCFA Convention. This is his very first experience with the funeral industry, besides attending a funeral service. The only things he really knows about the industry are things that I have told him.
Since asking my Dad to join me in my booth (to help man the booth while I run around and meet some peeps), I have had to take some time to get him fluent with the site. So for the last few weeks he has been getting our daily email and reading many of the articles.
Before the start of the convention I sat my Dad down and asked him what his expectations were for the convention and what type of things he expected to see, as well as his perception of the industry and funeral directors. Our short video conversation is below.
After the convention is over we are going to do another video and get his honest opinion of what he thought (that should be very exciting).
I hope you enjoy!!
Read more: An Outsider's Perspective of The Funeral Industry - CDTV Episode #12
You Are ALWAYS a Funeral Director - Toby Sutton
Toby Sutton is an Embalmer/ Funeral Director at Emerson Funeral Home in Jonesboro, Arkansas. He graduated from Weiner High School in 1996, University of Arkansas at Monticello in 2000 with a BA in English, Arkansas State University-Jonesboro in 2002 with an MA in English, and Arkansas State University-Mountain Home in 2003 with an Associate of Applied Science in Funeral Service. He was an adjunct instructor in the Mortuary Science Program at Mountain Home for two years before moving back to his hometown. He is active in the Northeast Arkansas Funeral Director Club, being a past president, and is also a member of the American Society of Embalmers.
He works full time and likes to write about funeral service on the side. He still lives in his hometown.Sometimes, we forget that we cannot leave our profession at the door. When the day ends, and we are ready to go out and have a good time, we must always remember that people from our home towns are always going to view us as the town mortician.
I have heard stories about how horrible some funeral directors have acted. I went to get my hair cut the other day and the lady cutting it was telling me that she cut another funeral professional’s hair and that he treated the entire staff like dirt. That is certainly not the reputation that I would want. Set aside the fact that it is just rude, but he was employed at a firm and those young ladies are going to have death in their families. Do you think they will be using the firm that has an employee that treats them like that? And the hair dressers will talk to others.
Funeral Scammer Loose in Austin?
OAK PARK, IL - Family says man posed as director to conduct baby’s service.An Austin family says they were scammed by a man posing as a funeral home director who misrepresented who he was and also botched the services for a deceased infant relative.
The family of Messiah Steven Wynn, who died on Jan. 21 at only 2 months old, says a relative recommended LaVell Johnson, who claims to be the owner of Johnson Funeral Home at 5838 W. Division, to conduct the funeral service and burial.
Sharmine Sykes, the infant's aunt, recalled that Johnson told the family to meet him at his place of business on Jan. 22 to discuss the services. The infant's grandmother, Frederica Williams, initially talked with Johnson. But when the family went to the funeral home, Johnson wasn't there.
Bill: Allow Families to Care For Their Own Dead?
Minnesota - Legislation permits family members to care for their loved ones' bodies.Death, state Rep. Carolyn Laine, said Tuesday is frightening.
"We are always afraid of the unknown," she told fellow lawmakers. But the fear -- and the law -- should not prevent families from "reclaiming" the care of their dead loved ones, she said.
Laine, DFL-Columbia Heights, is sponsoring a bill that would allow families to wash, dress and transport their dead, keep them on dry ice for several days and to host larger viewings than permitted by current law.
The measure, which has a bipartisan group of 22 co-sponsors, passed the House Health Care and Human Services Policy Tuesday on a voice vote. It next moves on to the full House.
The law now requires bodies to be quickly embalmed or cremated after death and limits who can view unembalmed bodies.
SCI Hires Outside Company To Figureout Why Death Numbers Are Down
The North American funeral business is showing signs of life.A year ago, most public “death care” companies were reporting mysterious drops in the number of funerals they were performing, but now things have improved and some are seeing growth close to long-term trends.
And all of the companies in the funeral industry are looking forward to the next few decades, when business should be brisk as baby boomers come to the end of their run.
The hardest-hit company last year was Service Corporation International, (SCI-N8.550.080.94%) the biggest death care company on the continent, with more than 1,600 funeral homes and cemeteries in the United States and Canada. In the first quarter of 2009 it experienced an 11-per-cent downturn in the number of funerals it performed. While the quarter-to-quarter decline was only 3.6 per cent by the fourth quarter, the company conducted 6.7 per cent fewer funerals in all of 2009 than it did in 2008.
Read more: SCI Hires Outside Company To Figureout Why Death Numbers Are Down
Press Releases
HMIS, Inc. President/CEO Frank Hanlon and Directors’ Choice CEO, Gary Darychuk are pleased to announce the strategic alliance between their two companies and the launch of an interface that allows data...
Read More...Funeral service professionals dedicated to improving profitability, bolstering customer service and finding new revenue streams are already signing up for the Fifth Annual Funeral Service Business Forum,...
Read More...Ron R. Browning, president of Funeral Home Resource, announced a new partnership with the industry’s leading telephone answering service that rounds out the company’s service offerings. The partnership...
Read More...Funeral Industry News And Articles
Toby Sutton is an Embalmer/ Funeral Director at Emerson Funeral Home in Jonesboro, Arkansas. He graduated from Weiner High School in 1996, University of Arkansas at Monticello in 2000 with a BA in English, Arkansas State University-Jonesboro in 2002 with an MA...
Read More...OAK PARK, IL - Family says man posed as director to conduct baby’s service. An Austin family says they were scammed by a man posing as a funeral home director who misrepresented who he was and also botched the services for a deceased infant relative. The...
Read More...Now that many funeral homes are using social media outlets like Facebook and Twitter another problem is arising...what do we do with all the feedback we are getting? People are starting to talk about the experience they had working with certain funeral homes...
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Funeral Industry Job Openings
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Preneed Agents Wanted - Dallas, Houston and Austin Areas Trust 100 - Preneed Agents Wanted - Dallas, Houston and Austin...
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SCI – Location Manager – Houston, TX We currently have a career opportunity waiting for a motivated...
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SCI – Funeral Director – Houston, TX This position interacts directly with client families during...
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