Subject: Embalmer/Funeral Director seeking permanent placement
posted Wednesday, July 9th 2008 @ 10:09 AM
Heather N. Sullivan
A talented, highly productive service employee with organizational, managerial, communication, and interpersonal skills. Possesses the ability to plan, implement, and evaluate multiple projects simultaneously. Adept at working with diverse people and creating the rapport required to build trust, confidence, and a high level of comfort. Particularly effective at bringing complex projects to positive solutions. Characterized as self-motivated and self-confident with an outgoing personality and a commitment to excellence that meets or exceeds goals and expectations.
AREAS OF PROFICIENCY
* Special Event Planning
* Customer Service
* Problem Tracking and Solving
* Client Relations
* Multiple Computer Software Applications
* Embalming
* Restorative Art
* Cosmetic Application
EDUCATION
* Ruston Vo-Tech, Ruston, LA. General Education Diploma 1996
* Dallas Institute of Funeral Service, Dallas, TX. Associate of Applied Science Degree 2008
FUNERAL SERVICE EXPERIENCE 2006 - 2008
* Hixson Brothers Funeral Home, Alexandria, LA.
Fulfilled all of the duties of an Embalmer/Funeral Director Assistant/Apprentice. Established rapport with clients and ensured positive outcomes, repeat business, and referrals.
RETAIL EXPERIENCE 1996 - 2006
* Albertson's, Alexandria, LA.
Assistant and Acting Service Operations Management
Cosmetician/General Merchandise Clerk
* Outback Steakhouse, Alexandria, LA.
* Chili's, Alexandria, LA.
* On-Cue, Ruston, LA.
* Lewis & Company, Ruston, LA.
Ten years of quality customer service experience from salesperson to management and supervisory participation. Positions required general computer use and close contact with the public. Familiarity with inventory control, employee selection and performance monitoring, and maintaining communications with employees and management personnel.
REFERENCES
Available upon request
4321 Shreveport Highway
Pineville, LA. 71360
H (318) 640-8255
C (469) 236-2431
PROFESSIONAL PROFILE
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