Sandra Kay Turner

1700 Norwood Avenue, Apt 104

Itasca, Illinois 60143

(630) 237-4977 Home

(630) 788-9370 Cell

NanaTurner@comcast.net

Professional Summary

Experienced, self-motivated dedicated to helping customers with respect, assurance and understanding. Knowledge in grief counseling, cremations, directing and embalming. Adapt at both at need and preneed arrangements. Excellent telephone, notary and communication skills.

Experience

Independent Funeral Director/Embalmer                             2007-Present

UPS North Illinois 0246, Addison, Illinois                          2005-2007

Sorter

Muzyka Funeral Home, Chicago, Illinois                          1992-2002

General Office Clerk                                        1993-2002

Funeral Director/Embalmer Trainee                1992-1993

·                     Wake Duty: provided hands on customer service, i.e. greeting, coordination of refreshments, supplies. Made sure every detail met with bereaved families specifications

·                     Chapel Set Up: arranged casket for viewing, put guest book out, set chairs up

·                     Cosmetizing and Dressing

·                     Answer Phones

·                     Prepared and typed accurately obituaries, death certificates, final statements

·                     Notary

AJR International, Inc., Elmhurst, Illinois                          1998-2001

Exchange Core Manager

·                     Intake and Distribute radio/cluster cores for repair

·                     Call customers for past due cores

·                     Input Data

Lain-Sullivan Funeral Home, Park Forest, Illinois             1996-1998

General Office Clerk

·                     Wake Duty: provided hands on customer service, i.e. greeting, coordination of refreshments, supplies. Made sure every detail met with bereaved families specifications

·                     Chapel Set Up: arranged casket for viewing, put guest book out, set up chairs

·                     Answer Phones

·                     Prepared and typed accurately obituaries, death certificates, final statements

·                     Notary

·                     Cremations: intake deceased bodies, checked to make sure all paperwork was in order, put deceased in retort and turned it on, after cremation complete took cremains out of retort and finished processing cremains and placed them in urn that was chosen

Cremation Society of Illinois, Park Forest, Illinois             1996-1998

Funeral Counselor/General Office Clerk

·                     Made at need and preneed arrangements

·                     Prepared and typed accurately obituaries, death certificates, and final statement

·                     Notary

·                     Cremations: intake deceased bodies, checked to make sure all paperwork was in order, put deceased in retort and turned it on, after cremation complete took cremains out of retort and finished processing cremains and placed them in urn that was chosen.

·                     Answer Phones

·                     Wake Duty: provided hands on customer service, i.e. greeting, coordination of refreshments, supplies. Made sure every detail met with bereaved families specifications

·                     Chapel Set Up: arranged casket for viewing, put guest book out, and set up chairs

V & G Printers, Inc., Mt. Prospect, Illinois                          1994-1995

Receptionist

·                     Answer Phones

·                     AR/AP Input

·                     Typed Packing Lists

·                     Greet Customers

Education

Chicago City Wide College, Chicago, Illinois

Professional Development

Illinois Funeral Director/Embalmer License

Wisconsin Funeral Director/Embalmer License

Texas Funeral Director License

Professional Associations

Omega Group

References available upon request.